About Eternal Homesteading
Our Story
Eternal Homesteading began with a desire to embrace a lifestyle rooted in cleanliness and simplicity. We quickly discovered that this way of living not only enhances personal health but also nurtures the well-being of the home. As someone who has always loved home essentials, I realized many store-bought items were made with ingredients that didn’t align with these values. That’s when I decided to create my own. Crafting clean, enjoyable products became a passion, and Eternal Homesteading grew into a way to share this love with others. The name “Eternal Homesteading” was chosen because we believe that embracing simplicity and maintaining a clean home has a lasting, positive impact—transforming not just your space, but your entire life.
Our Mission
Our mission is to help others achieve a healthy lifestyle for themselves and their homes. We’re committed to creating products that prioritize cleanliness and sustainability while inspiring others to embrace these values. As we grow, we aim to expand into a variety of daily and household essentials, all made with high-end ingredients to bring a touch of luxury to everyday life. We believe everyone deserves to treat themselves, which is why we strive to keep our products both affordable and indulgent.
Our Team
Eternal Homesteading is a family effort, driven by the partnership between me and my husband, Josh. I’m the creative force behind every idea, while Josh is my unwavering support, standing by each decision I make. Our two little boys are our greatest inspiration, motivating us to prioritize health and live a better life. Together, we cherish the simple things in life, and crafting these meaningful, simple products brings us immense joy.
Return, Refund, and exchange Policy
At Eternal Homesteading, we stand behind the quality of our products and want you to feel confident in your purchase. While we ensure that every item meets our high standards, we understand that issues can arise. Our policy reflects our commitment to your satisfaction, product safety, and compliance with best practices.
Returns
• Eligibility for Returns:
Products can be returned within 30 days of purchase if unused, in original packaging, and accompanied by proof of purchase.
• Non-Returnable Items:
• Personalized or customized items (due to their unique nature)
• Opened or used candles, soaps, and lotions (for hygiene and safety reasons)
• Gift cards and items marked as “final sale”
• Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect. Ensure returns are securely packaged to prevent damage during transit.
• How to Start a Return:
Contact us at [insert contact info] with your order details, reason for return, and any supporting photos (if applicable). We will provide instructions for the return process.
Refunds
• Approval Process:
Once we receive and inspect your return, we will notify you of its approval status. Refunds are typically processed within 5-10 business days after approval.
• Non-Refundable Costs:
Original shipping fees are non-refundable unless the return is due to our error.
Exchanges
• Damaged or Defective Items:
If your product arrives damaged, defective, or incorrect, please notify us within 7 days of receipt. We will replace the item at no additional cost.
• For exchanges unrelated to defects, items must meet the same return eligibility criteria.
Damaged or Defective Products
• Notify us of damaged, defective, or incorrect items within 7 days of delivery. Please include your order number, photos, and a description of the issue. We will resolve the problem promptly.
Our Commitment
We are confident in the quality of our products and committed to your satisfaction. If you have any concerns or questions, our team is here to help.
Contact Us
For assistance with returns, refunds, or exchanges, please contact us:
Email: orders@eternalhomesteading.com OR Shaylee@eternalhomesteading.com